Shipping policy
Shipping Policy
At The Goat House Farm Co., we strive to provide efficient and reliable shipping services to our customers. Please review our shipping policy below for detailed information:
1. Shipping Methods:
· We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping.
· Shipping costs and delivery times will be calculated at checkout based on your selected shipping method and destination.
2. Processing Time:
· Orders are processed within 1-3 business days after payment confirmation.
· Please note that orders are not processed or shipped on weekends or holidays.
3. Shipping Rates:
· Shipping rates are determined based on the weight, dimensions, and destination of the package.
· Any applicable shipping charges will be added to your order total at checkout.
4. Delivery Time:
· Estimated delivery times vary depending on the shipping method selected and the destination.
· Standard shipping typically takes 5-7 business days.
· Expedited shipping typically takes 2-3 business days.
· Express shipping typically takes 1-2 business days.
6. Order Tracking:
· Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
· You can track your order using the tracking number provided.
7. Lost or Damaged Packages:
· In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.
· We will work with the carrier to investigate and resolve the issue.
8. Returns and Exchanges:
· For information on returns and exchanges, please refer to our Return Policy.
9. Contact Information:
· If you have any questions or need further assistance with your order, please contact our customer service team at thegoathousefarmco@gmail.com.
We appreciate your business and aim to provide a smooth and enjoyable shopping experience. Thank you for choosing The Goat House Farm Co.!